Obtains client information by answering telephone calls; verifying informations.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming querries.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new descriptions; participating in progressive opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Keeps equipment operational by following established procedures; reporting malfunctions.