Customer Care Representative  
IGET Solutions Pvt Ltd   More jobs from this company

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Job Title:   Customer Care Representative
Category:   Client Services
Total Positions:   35+
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Fresh
Salary Range:   PKR 30,000 to 60,000 per Month
Apply By:   May 14, 2021
     
     
 
Job Description:

We are hiring a Customer Service Representative to manage customer queries and complaints for US Based company.

You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

*Excellent Communication skills is a must

Responsibilities:

  • Listen and respond to customers’ needs and concerns
  • Provide information about products and services
  • Take orders, determine charges, and oversee billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Refer customers to supervisors, managers, or others who can help

Company Information
 
Company Name:  IGET Solutions Pvt Ltd
Company Description:
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