Roles and Responsibilities

·         Generate new sales from the assigned territory.

·         Maximize revenue from each assigned (existing) customer by upselling, cross-selling and finding other new opportunities. 

·         Act as key interface between the customer and all related divisions of the company

·         Ensure compliance with customer’s agreed SLAs in all service areas

·         Maintenance of service contracts with customers including initial contract definition, which will contain the list of services, deliverables, performance targets (KPIs), liabilities, etc.

·         Reporting of performance on regular basis for ongoing business.

·         Ensuring timely invoicing to the customer

·         Ensuring timely recovery from the customer

Skills & Capabilities

·         Proactive

·         Able to operate on his own without much supervision.

·         Results driven

·         Empathetic

·         Good negotiator

·         Knowledge of Freight and Logistics market

Experience

·         Extensive experience in Sales, Business Development, Customer Service and Key Account Management.