Call Center Executive  
Futex Engineering Services   More jobs from this company

  Email this job
Job Details Back to Job Listing
Job Title:   Call Center Executive
Category:   Client Services
Total Positions:   15
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Matriculation
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 35,000 to 50,000 per Month
Apply By:   Nov 7, 2021
Job Description:
  • We are looking for confident, well spoken, and talented individuals to answer phone calls for our US based clients.
  • Our office is located in Gulberg, Lahore
  • Respond to the needs of customers and provide personalized service.
  • Provide information on the company's products or services and generate interest in the offer.
  • Schedule appointments
  • Follow up calls
  • Outbound calls

Main Duties:

  • Handling inbound calls, customer bookings, reservations, and inquiries.
  • Managing travel and journey related issues of our customers via a realtime dispatch and tracking system.
  • Achieve and maintain all performance, productivity, and quality targets set by the management.

Essential Requirements:

  • Strong command over Spoken-English (British Accent Preferred).
  • Excellent verbal and written communication skills.
  • Computer literate with good keyboard skills.
  • Call center and/or customer service experience.
  • Must be able to work unsociable hours/shifts.
  • Punctuality, discipline, and integrity.

Company Information
Company Name:  Futex Engineering Services
Company Description:

Copyright 2021, Greenwich University. All Rights Reserved