The ideal candidate will ensure timely collection of instalment through communication on Phone calls & ensure smooth flow of collection function by updating the management about the status of Debt Collection on regular basis

Key Responsibilities:

• Keep track of assigned accounts to identify outstanding debts
• Contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints regarding collection
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable