The successful candidate will have hands-on knowledge of billing procedures, advanced capabilities in compiling data sets using Excel and possess strong analytical abilities. The ideal candidate will also be a persistent self-starter with excellent relationship building skills to collaborate with various internal and external stakeholders.

Job Responsibilities

• Perform the day-to-day processing of accounts receivable to ensure customer collections are maintained in an effective, up-to-date and accurate manner
• Validate invoices through billing system and/or compilation of large data sets through internal databases and reports
• Establish strong relationships with customers and respond to queries in a timely manner
• Proactively monitor and follow-up on collections each week, including contacting customers to negotiate payment of outstanding accounts
• Investigate and resolve customer queries through the reconciliation of accounts and process improvements
• Maintain updated files and invoice procedures per customer and record activities in the accounting system
• Prepare reports on aging and allowance for doubtful accounts
• Submit delinquent accounts to relevant stakeholder in accordance with escalation matrix
• Actively participate in continuous improvement initiatives by constantly reviewing current processes to identify opportunities to improve efficiency and effectiveness

Qualifications:

• Post-secondary education (BBA, BCOMM, MBA etc.) in a related field and/or Certificate in Accounting (or in progress)
• 1 year of experience in processing high-volume AR invoices
• Advanced Excel skills, including lookup functions, pivot tables, sorting data sets and deriving formula
• Strong customer service, critical thinking and analytical problem-solving skills
• Strong organizational and time management skills to prioritize and manage multiple tasks under tight deadlines
• Impeccable attention to detail
• Demonstrated ability to work independently with minimal supervision
• Collaborative and excellent team player with demonstrated ability to work within a team
• Effective oral and written communication skills to partner with internal and external stakeholders
• Demonstrated ability to work in a changing and fast-paced environment