Position: Specialist Product & Support

Industry: Telecom/ Financial Services Segment

Function: Digital Financial Services

Location: Islamabad

Qualification: Minimum Bachelor’s degree in relevant discipline

Responsibility:

You would be working in a dual role and will be responsible to enhance the value proposition for the customer by introducing new and innovative use-cases, as well as managing relationship with the partners. Responsibilities include identifying new verticals, reaching out to partners and end-to-end on-boarding including user journey, product design, USP, go to-market strategy and future initiatives. Not only this, but you will liaise with internal stakeholders to identify enablers for eco-system development. Moreover, you will also be managing the relationship with the partner: running joint campaigns, client management, operational issues and future collaborations. You will not only be the first point-of-contact for all strategic partners but will also be involved in strategy of the segment.

The role reports directly to the Stream Head Product & Marketplace in 4-member team with an extended team of 23 team members.

Requirements:

• ·Should be comfortable working on tight deadlines, with multiple internal and external stakeholders, multi-tasking and financial targets.
• Microsoft Excel (Advanced user)
•  Someone who is always looking for innovative products & services, and strive to continuously improve customer experience.

Other Essential Skills:

• Data-centric approach
• Analytical skills
•  Marketing Analytics & Performance Marketing (ROI, customer funnel, conversion etc.)
• Business Development
• Decision Making & Problem Solving
•  Stakeholder management
•  Presentation & Communication Skills
• Planning & Organizing
• Networking
• Knowledge of product management (tools and structure) would be a plus
• Past experience in managing external partners and internal stakeholders would be a plus.