The Program Manager is responsible for the successful delivery of programs and projects through a disciplined IT project management process in close collaboration with business partners, team members and various other functions. This individual will assume end-to-end accountability for single or multiple concurrent projects and large programs consisting of multiple projects. The Program Manager will be a member of the Governance Team and will coordinate the work of project managers, create and maintain interlocking schedules for projects of a program, track program interdependencies, maintain and present status of the program, track and address risks/issues at the program level, among other duties.

Job Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities.
• Manages human resource goals by recruiting, training, coaching, and disciplining employees.
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews and preparing and completing action plans
• Implements production, productivity, quality, and customer-service standards by resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.
• Meets financial objectives in collaboration with Finance business partners, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Qualifications / Skills:

• Staffing, planning, and people management
• Managing performance and profitability
• Financial planning and strategy
• Promoting process improvement
• Strategic planning
• Dealing with complexity, analyzing information, and implementing company vision

Education and Experience:

• Bachelor’s degree in Computer Science
• Minimum 4-5 years’ experience in relevant industry
• Minimum 3-4 years’ management experience