Job Title: |
|
Chat Support Executive |
Category: |
|
Client Services |
Total Positions: |
|
1 |
Job Location: |
|
Lahore |
Gender: |
|
No Preference |
Age: |
|
18 to 30 years |
Minimum Education: |
|
Intermediate/A-Level |
Career Level: |
|
Entry Level |
Minimum Experience: |
|
Less than 1 Year |
Apply By: |
|
Jun 30, 2023 |
|
|
|
|
|
|
|
|
Job Description: |
- Responding to customer inquiries via online chat in a timely and efficient manner.
- Keeping up to date with company policies, procedures, and products to effectively answer customer questions.
- Providing feedback to the management team on areas for improvement in the customer support process.
- Maintaining a high level of customer satisfaction by demonstrating empathy, patience, and a positive attitude.
- Providing customers with product and service information as needed.
- Escalating complex issues to higher authorities or departments as necessary.
|
Company Information |
|
Company Name: Awan Empire Company Description: ,
|
|